Services

Service plans sign-up

Gas & Pellet Service Plans!

Enjoy $90 OFF your Annual Service if you sign up for one of our service plans.

Standard Plan

  • Annual service included
  • Protection from labor price increases††
  • Priority Scheduling (2)
  • Two Start-Up calls per year (3)
  • One Diagnostic Visit per year (3)

Premium Plan

  • Annual service included
  • Free parts & labor for repairs up to $350 (1) 
  • Protection from labor price increases††
  • Priority scheduling PLUS (2)
  • Four Start-Up calls per year (3)
  • Two Diagnostic Visits per year (3)

Use the button below for more details and pricing OR visit our showroom today!

Must sign up at the time of service; eligibility requirements apply; limited to one-time use.

Annual Maintenance

girl with annual maintenance checklist for fire appliances

Need to schedule maintenance for your fire appliances? Don’t wait until it’s too late! Get on our schedule early, so we can ensure that your fire appliances are running smoothly and safely for when you use them.

Click below to learn more, and to get started on requesting a service!

 

Request Service

Repair Services

Parts Repair

Are you having problems with your fire appliance? We can help repair it! No matter if it is a fireplace, insert, stove or outdoor fire product – our team is ready to help repair your fire appliance to get it up and running in no time!

Click below to learn more, and get started on requesting your service!

 

Request Service

Get Inspired

Testimonials

★ ★ ★ ★ ★

Installation & Customer Service

I had a wood stove installed over 10 years ago. I've been back to the store several times over the years, Tony always recognizes me and steers me to exactly what I need.

I wouldn't go anywhere else, not even Amazon!!

- Lindy N.

 

★ ★ ★ ★ ★

Service

Visited the Fairfax store to inquire about replacement parts for my Broilmaster grill. Tony was quite knowledgeable on the products and was able to help me without wasting any time.

- David B.

 

★ ★ ★ ★ ★

Installation

Great service! Tony White is very knowledgeable and extremely helpful in selecting exactly what we wanted for a gas unit for our fireplace. The unit was ready for installation before the promised date and looks great. The installation was handled by Fireplace and Gas Service.

Again a fantastic job. It certainly pays to deal with professionals!

- Vincent R.

 

Close ✕

Product Filter

Fuel Type

Product Type

Design Style

Brands